Kew Gardens (KWG)
Managed by London Underground
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note -
ATM machine
ATM machine Outside of Station on the Kew Gardens side.
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Toilets
Toilets Male and female toilets on the platform - no charge. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note Outside Lloyds Pharmacy.
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Tourist information office
-
Shops
Shops Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops.
Kew Gardens
Getting to and from the station
- Car Park
No- Onward travel information
- Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
- Taxi
- Mini cab office outside the station.
- Accessible taxis
-
Contact taxi operator directly
- Impaired mobility set down / pick up points available
- No
- Metro
- District Line
- Airport
- Interchange at Hammersmith. Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. Interchange at Richmond for Clapham Junction/Gatwick.
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 3/4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:20 - 01:10
Saturday 05:20 - 01:10
Sunday 07:10 - 00:10
- Customer help points
- Yes
-
Not monitored at all times.
- Lost Property
- Yes
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Monday - Friday 08:30 - 16:00
Saturday Closed
Sunday Closed
- 0343 222 1234
- Customer Services
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TFL Customer Services Tel: 0343 222 1234
- Ticket gates
- Yes
- CCTV
- Yes
Facilities
- ATM Machine
- Yes
-
Outside of Station on the Kew Gardens side.
- Post box
- Yes
-
Outside Lloyds Pharmacy.
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Kew Gardens station
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
-
Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops.
- Toilets
- Yes
- Toilets Location
- Male and female toilets on the platform - no charge.
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:20 - 01:15
Saturday 05:20 - 01:15
Sunday 07:10 - 00:10
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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There is step free access between the street and all platforms, but be aware that it is not possible to interchange between Eastbound and Westbound platforms without a street journey. Step free access via Ramps from London under ground and over ground services. Customer must inform station staff of entry to arrange assistance. If customers are travelling west and want to access east (Kew Gardens) stay on train to Richmond and travel back to Kew Gardens.
- Wheelchairs available
- No
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