Marks Tey (MKT)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
-
Toilets
Toilets Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops News agent
Marks Tey
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Forecourt
- Storage spaces
- 60
-
60 2-tier rack spaces
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 257 with 8 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £9.00
- Saturday rate
- £4.50
- Sunday rate
- £4.50
- Weekly rate
- £40.00
- Monthly rate
- £149.00
- 3 Monthly rate
- £426.00
- Annual rate
- £1491.00
- CCTV Coverage
- No
- Onward travel information
-
Local buses stop near station 5 minutes walk. Also Express Bus service to Stansted Airport.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:35 - 22:10
Saturday 05:35 - 22:10
Sunday 08:20 - 19:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:35 - 22:10
Saturday 05:35 - 22:10
Sunday 08:20 - 19:30
- Customer help points
- Yes
-
at entrance to platform 1, and on platform 2
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stop outside station entrance
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Marks Tey station
- Refreshment facilities
- Yes
- Coffee shop
- Shops
- Yes
- Type of shops available
- News agent
- Toilets
- Yes
- Toilets Location
- Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Assistance at this station is provided by both platform staff and on board staff(for the Sudbury line services). For assistance to use mainline services outside platform staff hours customers are advised to use Colchester station (6 miles) and an appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
- Staff help available opening times
-
Monday - Friday 05:45 - 22:45
Sunday 08:20 - 19:30
Saturday 05:45 - 22:45
Platform Staff MON-SAT 05:45 to 22:45 SUN 07:00 to 22:00
- Ramp for train access
- Yes
- Step free access note
-
This station has step free access to each platform HOWEVER, PLEASE NOTE there is no step-free access between the ticket office and platform 2/3. Access to platforms 2/3 (Colchester, Norwich and Sudbury branch line) are via North Lane approximately 500m from the ticket office and the London bound platforms. Please allow plenty of time for your transfer between platforms.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office for London services. Supervisor on Colchester platform for northbound services.
- Wheelchairs available
- No
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