Marks Tey (MKT)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
-
Toilets
Toilets Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops News agent
Marks Tey
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Forecourt
- Storage spaces
- 60
-
60 2-tier rack spaces
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 257 with 8 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £9.00
- Saturday rate
- £4.50
- Sunday rate
- £4.50
- Weekly rate
- £40.00
- Monthly rate
- £149.00
- 3 Monthly rate
- £426.00
- Annual rate
- £1491.00
- CCTV Coverage
- No
- Onward travel information
-
Local buses stop near station 5 minutes walk. Also Express Bus service to Stansted Airport.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:35 - 22:10
Saturday 05:35 - 22:10
Sunday 08:20 - 19:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:35 - 22:10
Saturday 05:35 - 22:10
Sunday 08:20 - 19:30
- Customer help points
- Yes
-
at entrance to platform 1, and on platform 2
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stop outside station entrance
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Marks Tey station
- Refreshment facilities
- Yes
- Coffee shop
- Shops
- Yes
- Type of shops available
- News agent
- Toilets
- Yes
- Toilets Location
- Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
-
Assistance at this station is provided by both platform staff and conductors on those services which have them.
- Staff help available opening times
-
Monday - Friday 05:35 - 22:10
Saturday 05:35 - 22:10
Sunday 08:20 - 19:30
Monday - Saturday 05:35 - 22:10 Sunday 08:20 - 19:30
- Ramp for train access
- Yes
- Step free access note
-
Each platform has step free access however please note there is no step-free access between the ticket office and platform 2/3. Access to platforms 2/3 (Colchester, Norwich and Sudbury branch line) are via North Lane approximately 500m from the ticket office and the London bound platforms. Please allow plenty of time for your transfer between platforms
- Wheelchairs available
- No
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