Marks Tey (MKT)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
-
Toilets
Toilets Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops News agent
Marks Tey
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Forecourt
- Storage spaces
- 60
-
60 2-tier rack spaces
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 257 with 8 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £9.00
- Saturday rate
- £4.50
- Sunday rate
- £4.50
- Weekly rate
- £40.00
- Monthly rate
- £149.00
- 3 Monthly rate
- £426.00
- Annual rate
- £1491.00
- CCTV Coverage
- No
- Onward travel information
-
Local buses stop near station 5 minutes walk. Also Express Bus service to Stansted Airport.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:35 - 22:10
Saturday 05:35 - 22:10
Sunday 08:20 - 19:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:35 - 22:10
Saturday 05:35 - 22:10
Sunday 08:20 - 19:30
- Customer help points
- Yes
-
at entrance to platform 1, and on platform 2
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stop outside station entrance
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Marks Tey station
- Refreshment facilities
- Yes
- Coffee shop
- Shops
- Yes
- Type of shops available
- News agent
- Toilets
- Yes
- Toilets Location
- Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Friday 05:35 - 22:10
Saturday 05:35 - 22:10
Sunday 08:20 - 19:30
Closed until further notice
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
-
Assistance to / from mainline services is provided by station staff between the times listed below, and by conductors for all Sudbury line services. Outside of these times alternative transport will be provided to/ from Colchester station. Booking is recommended.
- Staff help available opening times
-
Monday - Friday 05:45 - 22:45
Saturday 05:45 - 22:45
Sunday 08:20 - 19:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has step free access to each platform. HOWEVER, PLEASE NOTE there is no step-free access between the ticket office and platforms 2/3. Access to platforms 2/3 (towards Colchester, Norwich and for the Sudbury branch line) is via North Lane, which is approximately 500m from the ticket office and the London bound platform (No.1). Please allow plenty of time for your transfer between platforms.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office for London bound services, or the supervisor's office on platform 2 for northbound services towards Colchester and Norwich. For Sudbury line services please make yourself known to the member of traincrew who will be monitoring the platform prior to departure.
- Wheelchairs available
- No
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