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Last updated:Today at 22:24
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 11:42
Train companies affected:National Rail

Moorgate (MOG)

Moorgate station, Moorgate, London, EC2Y 9AE

The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours

No

London Fare Zone

Zone 1

Ticket Machines

Yes

Collect tickets bought online
  • No
Accessible ticket machines

No

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

No

Staff Help Available

No

Customer Help Points

No

Customer Services Notes

TFL Customer Services - 0343 222 1234

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

This is a Category C station. This station does not have step free access to Great Northern services or the London Underground Northern line. Step-free access is available to the London Underground Circle, Hammersmith & City and Metropolitan lines, and will also be available to/from Liverpool Street Elizabeth line station.

The Assistance Meeting Point is the Platform Office.

Ticket barriers and gates

Yes

Accessible ticket machines

No

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

Yes

This station is underground.

Seating area

No

Getting to and from the station

Accessible taxis here

Yes

Contact taxi operator directly

Impaired mobility set down/pick-up point

Yes

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

No

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

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Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

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Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

This station is underground.

Seating Area

No

ATM

Yes

Refreshment Facilities

Yes

Shops

Yes

Newsagent in ticket hall

Pay Phones

No

Public Wi-Fi

No

Bicycle Storage

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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