London Marylebone (MYB)
Managed by Chiltern Railways
Station facilities
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Station seating facilities
Station seating facilities Seating areas are located around the station concourse and on the platforms. There is however no dedicated and identifiable waiting room available at Marylebone station.
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Trolleys
-
Refreshments
Note Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets On main concourse area Customers are also advised that the majority of trains have toilet facilities onboard. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Located on the concourse -
Tourist information office
-
Shops
Shops Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
London Marylebone
Getting to and from the station
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- Platforms 1, 2 and 3.
- Storage spaces
- 462
-
Storage of cycles is only available for rail season ticket holders.
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
At station entrance.
- Accessible taxis
-
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
- Impaired mobility set down / pick up points available
- Yes
-
At station entrance.
- Metro
-
Bakerloo Line.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 22:10
Saturday 06:30 - 22:10
Sunday 07:30 - 21:40
- Location
-
In the concourse, near the departure boards.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All ticket machines at this station are accessible with adjustable height displays.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
- Penalty fares
- Penalty fares apply for Chiltern Railways
- London fare zone
- Zone 1
Staffing and general services
- Information available from staff
- Yes - from information point
- Information services - opening times
-
Monday - Friday 06:30 - 21:00
Saturday 07:00 - 22:00
Sunday 09:00 - 21:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
-
Monday - Friday 12:00 - 20:00
- 03456 005 165
- Customer Services
-
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
At station entrance.
Facilities
- ATM Machine
- Yes
- Located on concourse
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Located on the concourse
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet
- Shops
- Yes
- Type of shops available
- Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
- Toilets
- Yes
- Toilets Location
-
On main concourse area
Customers are also advised that the majority of trains have toilet facilities onboard.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets,Male toilets
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
Seating areas are located around the station concourse and on the platforms. There is however no dedicated and identifiable waiting room available at Marylebone station.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 03456 005 165 (Option 3 > Option 3)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 07:00 - 20:00
- Staff help available
- Yes
- Staff assistance (including buggies) available on request. Assistance meeting point in the Customer Information Hut on the main concourse.
- Staff help available opening times
-
Monday - Friday 06:00 - 23:59
Saturday 06:00 - 23:59
Sunday 07:30 - 23:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step Free Access Category A. Step Free access to all platforms.
- Wheelchairs available
- No
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