London Marylebone (MYB)

Managed by Chiltern Railways 

 
London Marylebone station
Great Central House
Melcombe Place
London
NW1 6JJ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet

  • ATM machine

    ATM machine Located on concourse

  • Toilets

    Toilets On main concourse area

    *Please note that from Monday 2nd March the gentleman's toilet facilities will be temporarily repurposed as ladies' toilets. This is part of the improvement works to Marylebone station facilities, after which the gents' toilets will be reopened. The accessible toilet and Baby Change facilities remain open. Customers are advised that the majority of trains have toilet facilities onboard.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note Located on the concourse

  • Tourist information office

  • Shops

    Shops Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
 
 

London Marylebone

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Route planning around the station including maps and platforms

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Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

*Please note that from Monday 2nd March the gentleman's toilet facilities will be temporarily repurposed as ladies' toilets. This is part of the improvement works to Marylebone station facilities, after which the gents' toilets will be reopened. The accessible toilet and Baby Change facilities remain open. Customers are advised that the majority of trains have toilet facilities onboard.

Please note that the main ticket office is operating with new opening and closing times. However the excess fare window is still operating under normal opening and closing times:

Weekdays (Mon-Fri): 6:30 - 22:10

Saturday: 6:30 - 22:10

Sunday: 7:30 - 21:40

Getting to and from the station

 

Bicycle parking

Stands,Wheel Racks
Storage sheltered
Yes
Storage location
Platforms 1, 2 and 3.
Storage spaces
462

Storage of cycles is only available for rail season ticket holders.

Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

At station entrance.

Accessible taxis

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down / pick up points available
Yes

At station entrance.

Metro

Bakerloo Line.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:30 - 20:00
Sunday 08:00 - 20:00

Please note that the Excess fare window is still operating at normal opening times: Weekdays: 6:30 - 22:10 Saturday: 6:30 - 22:10 Sunday: 7:30 - 21:40

Location

In the concourse, near the departure boards.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

 All ticket machines at this station are accessible with adjustable height displays.

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

Penalty fares
Penalty fares apply for Chiltern Railways 
London fare zone
Zone 1

Staffing and general services

 
Information available from staff
Yes - from information point 
Information services - opening times
Monday - Friday 06:30 - 21:00
Saturday 07:00 - 22:00
Sunday 09:00 - 21:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Monday - Friday 12:00 - 20:00
03456 005 165
Customer Services

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

At station entrance.

Facilities

 
ATM Machine
Yes
Located on concourse
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Located on the concourse
Public Wi-Fi
Yes
Refreshment facilities
Yes
Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet
Shops
Yes
Type of shops available
Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
Toilets
Yes
Toilets Location
On main concourse area

*Please note that from Monday 2nd March the gentleman's toilet facilities will be temporarily repurposed as ladies' toilets. This is part of the improvement works to Marylebone station facilities, after which the gents' toilets will be reopened. The accessible toilet and Baby Change facilities remain open. Customers are advised that the majority of trains have toilet facilities onboard.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets,Male toilets 
National key toilets
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03456 005 165 (Option 3 > Option 3)
Helpline opening hours
Monday - Sunday 07:00 - 20:00
Staff help available
Yes
Staff assistance (including buggies) available on request.
Staff help available opening times
Monday - Friday 06:00 - 23:59
Saturday 06:00 - 23:59
Sunday 07:30 - 23:30
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Flat access to all platforms.

Wheelchairs available
No

Station Map

 
Station plan

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