North Wembley (NWB)
North Wembley station, East Lane, Wembley, Greater London, HA9 7NT
Station Information
Ticket Office
Opening Hours
Unavailable
Location
Ticket Hall
London Fare Zone
Zone 4
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.
Height adjusted ticket office counter
Unavailable
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Live service information
- Arrival Screens
- Departure Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:05 - 00:50
- Information Services Opening Times,Saturday: 05:05 - 00:50
- Information Services Opening Times,Sunday: 06:50 - 00:30
Staff Help Available
- Staff Help Available,Monday to Friday: 05:05 - 00:50
- Staff Help Available,Saturday: 05:05 - 00:50
- Staff Help Available,Sunday: 06:50 - 00:30
Customer Help Points
Yes
Customer Services Notes
TFL Customer Services on 0343 222 1234
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 08:30 - 16:00
- Lost Property,Saturday: Unavailable
- Lost Property,Sunday: Unavailable
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
This station does not have step-free access
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.
Height adjusted ticket office counter
Unavailable
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Unavailable
There are no seats in the ticket hall. Seats are available on the platform.
Tactile paving on platform edges
There are no tactile warnings on platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Contact taxi operator directly
Impaired mobility set down/pick-up point available
Unavailable
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:05 - 00:50
- Staff help available,Saturday: 05:05 - 00:50
- Staff help available,Sunday: 06:50 - 00:30
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
There are Help Points
Toilets
Unavailable
None
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Unavailable
There are no seats in the ticket hall. Seats are available on the platform.
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Sheltered
No
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement buses stop to the west of the station in East Lane. Buses towards Queens Park will stop on the same side of the road and buses towards Harrow & Wealdstone stop on the opposite side of the road
Routes 245 and 483 stop to the west of the station in East Lane. Route 245 towards Alperton, Sainsbury's and 483 towards Harrow will stop on the same side of the road and Route 245 towards Golders Green and 483 towards Windmill Park stop on the opposite side of the road
Bakerloo line services between Harrow & Wealdstone and Elephant & Castle stop at the station.
