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Old Street (OLD)

Old Street station, Old Street, London, EC1Y 1BE

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

London Fare Zone

Zone 1

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

Available

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Height adjusted ticket office counter

Unavailable

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from information point

Customer Information

Unavailable

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:40 - 00:40
  • Information Services Opening Times,Saturday: 05:40 - 00:40
  • Information Services Opening Times,Sunday: 07:00 - 00:40

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:40 - 00:40
  • Staff Help Available,Saturday: 05:40 - 00:40
  • Staff Help Available,Sunday: 07:00 - 00:40

Customer Help Points

No

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 08:30 - 16:00
  • Lost Property,Saturday: Unavailable
  • Lost Property,Sunday: Unavailable

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

This is a Category C station. This station does not have step-free access.

The Assistance Meeting Point is the Platform Office.

Ticket barriers and gates

Available

Accessible ticket machines

Available

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Height adjusted ticket office counter

Unavailable

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Unavailable

Waiting rooms

Available

This station is underground.

Seating area

Unavailable

There are no seats in the ticket hall. Seats are available on the platform.

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are at least 0.9 metres wide

Getting to and from the station

Accessible taxis here

Available

Contact taxi operator directly

Impaired mobility set down/pick-up point available

Unavailable

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can be deployed from the rear and side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for 1 vehicle at a time to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:40 - 00:40
  • Staff help available,Saturday: 05:40 - 00:40
  • Staff help available,Sunday: 07:00 - 00:40
Customer Help Points

No

Helpline
  • Helpline,Monday to Sunday: 07:00 - 22:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

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Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

"

Help Point location

Help Points are available inside and outside this station

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

This station is underground.

Seating Area

Unavailable

There are no seats in the ticket hall. Seats are available on the platform.

ATM

Available

Refreshment Facilities

Available

Shops

Available

In adjacent shopping arcade

Public Telephones

No

Bicycle Storage

Spaces

36 spaces

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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