Plymouth (PLY)

Managed by Great Western Railway 

 
Plymouth station
North Road
Plymouth
Devon
PL4 6AB
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Coffee shops and vending machines
  • ATM machine

    ATM machine Adjacent station entrance
  • Toilets

    Toilets The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note Adjacent taxi rank
  • Tourist information office

  • Shops

    Shops WHSmith and Spar Supermarket
 
 

Plymouth

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Route planning around the station including maps and platforms

Show [PLY] route

 

Station Message: Alert!

When booking services with an overnight wait, please check station opening hours as the station may be closed to all customers when staff are not in attendance.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Platforms 3 and 4
Storage spaces
34
Cycles can be carried on our trains free of charge.
Storage CCTV
Yes
PlusBike (cycle hire)
Plymouth Bike Hire
plymouthbikehire.co.uk
07577 279 928
pre-booking required
Car Park
Station Car Park
Operator
APCOA Parking (UK) Limited
Phone number
0345 165 2030
Address
North Road
Plymouth
Devon
PL4 6AB
Web address
http://www.apcoa.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
267  with 7 accessible spaces available

Parking is free for valid blue badge holders.

 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 

Accessible ticket machine are available in the ticket hall.

Free of charge
No
Daily rate
£9.70
Weekly rate
£48.50
Monthly rate
£172.00
3 Monthly rate
£470.00
Annual rate
£1370.00
CCTV Coverage
Yes
Onward travel information
Information to plan your onward journey is available in a printable format here
Taxi
Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff.
Accessible taxis
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down / pick up points available
Yes
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:25 - 20:00
Saturday 05:20 - 19:00
Sunday 08:00 - 20:30
Location
In ticket hall
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
Accessible ticket machines are located at the station entrance by the ticket office.
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards validators
Yes
Smartcard Accepted
Penalty fares
Penalty fares apply for Great Western Railway 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 04:30 - 01:00
Saturday 04:30 - 01:00
Sunday 08:00 - 00:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes

Please register your lost property using the form at GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.

Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
Customer Services
Please see gwr.com for our current customer service contact information or alternatively contact our social media team on @gwrhelp.
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Front of the station

Facilities

 
ATM Machine
Yes
Adjacent station entrance
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones
Station pay phones are not accessible
Post box
Yes
Adjacent taxi rank
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Refreshment facilities
Yes
Coffee shops and vending machines
Shops
Yes
Type of shops available
WHSmith and Spar Supermarket
Toilets
Yes
Toilets Location
The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Within accessible wc's 
National key toilets
Yes
National key toilets location
National key accessible toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Meeting point: Gateline.
Staff help available opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 04:30 - 01:00
Sunday 08:00 - 00:00
Monday - Friday 04:30 - 01:00
Saturday 04:30 - 01:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway.
Wheelchairs available
Yes

Station Map

 
Station plan

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