Portsmouth Harbour (PMH)

Managed by South Western Railway 

 
Portsmouth Harbour station
The Hard Interchange
Portsmouth
Hampshire
PO1 3PA
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Portsmouth Harbour

Stations made easy

Route planning around the station including maps and platforms

Show [PMH] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Wheel Racks
Storage sheltered
No
Storage location

Platform 1 and outside booking hall

Storage spaces
38
Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No
Port

Isle of Wight Ferry and Gosport Ferry.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:50 - 19:00
Saturday 06:30 - 19:00
Sunday 08:00 - 19:00
Location

In the booking hall and at entrance from Ferry terminal

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
020 7401 7861
Customer Services

Please contact South Western Railway Customer Service Centre on 0345 6000 650

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Station Forecourt, The Hard Interchange

** During the rebuilding of the Hard Interchange, buses will go from Stands G, H or J **

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (by 10pm the night before travel for other Train Operators). Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
Yes
Staff help available opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Staff help available at all times trains are running

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step-free category B Station - Steps or 20m ramp (approx. 1:11 gradient) to main entrance, or steps to side entrance. 32m ramp (gradient up to 1:8) from Wightlink IoW ferry terminal. Level access to all platforms. Stepped footbridge between paltforms is also available
Wheelchairs available
Yes

Station Map

 
Station plan

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