Sheffield (SHF)
Managed by East Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note Cafes and vending machines.
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ATM machine
ATM machine -
Toilets
Toilets The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Shops
Sheffield
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands- Storage sheltered
- Yes
- Storage location
- Cycle hub located at station entrance (next to taxi rank). Additional stands available on Platform 6.
- Storage spaces
- 400
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Cycle hub open 24 hours. Changing facilities and toilets available. Cycle repair facilities available at Russell's Bicycle Shed.
- Storage CCTV
- Yes
- PlusBike (cycle hire)
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8 hire cycles available from Russell's Bicycle Shed.
- Car Park
- Station Car Park
- Operator
- Q-Park
- Phone number
- 0870 4420104
- Address
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- Note
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It has CCTV and a pay on foot barrier controlled system. It has 24 hours a day manned car park rangers. Holds AA secure car park award
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 678 with 5 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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station front
- Impaired mobility set down / pick up points available
- Yes
- Metro
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The Sheffield 'Stagecoach Supertram' has stops beside the rail station - exit the rail station via overbridge.
For tram routes and times: www.supertram.com
- Airport
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Trans Pennine Express operate a daily, frequent train service, direct to Manchester Airport.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:00 - 22:50
Saturday 05:00 - 22:50
Sunday 07:45 - 23:00
*Coronavirus Changes* The ticket office is currently open as follows: Monday to Saturday: 0500 - 2100. Sunday: 0745 - 2100.
- Location
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On the station concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Collect and top your Smartcard at this location
- Penalty fares
- Penalty fares apply for TransPennine Express
Staffing and general services
- Information available from staff
- Yes - from information point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
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Monday - Friday 08:00 - 18:00
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
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The First Class Lounge is located on platform 5
- First class Lounge opening hours
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
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Cafes and vending machines.
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Staff help available
- Yes
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04.20 - 24.00 Monday to Saturday
07.30 - 24.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
- Staff help available opening times
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
- Wheelchairs available
- Yes
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