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Last updated:Today at 22:42
Train companies affected:London Overground

Taunton (TAU)

Taunton station, Station Approach, Taunton, Somerset, TA1 1QP

The ticket office will have the following changes to planned opening hours:

Sunday 6th July 09:00 - 19:20

Tickets can be bought from the ticket machine or digitally

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:30 - 19:00
  • Opening Hours,Saturday: 06:30 - 19:00
  • Opening Hours,Sunday: 08:00 - 19:00

Please note: Reservations and tickets requiring reservations can only be sold between the following times: Mon - Sat 09:00 - 19:00 and Sun 10:00 - 18:00

Location

In ticket hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Accessible ticket machines are located at the station entrance by the ticket office.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Smartcard Accepted

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Saturday: 05:30 - 23:30
  • Information Services Opening Times,Sunday: 08:00 - 01:30
  • Information Services Opening Times,Monday to Friday: Available

Staff Help Available

  • Staff Help Available,Monday to Sunday: Available
  • Staff Help Available,Monday to Friday: Available
  • Staff Help Available,Saturday: 05:30 - 23:30
  • Staff Help Available,Sunday: 08:00 - 01:30

Meeting point: Gateline.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

Trolleys

Available

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A Station - This station has step free access to all platforms via subway and the lifts

Ticket barriers and gates

Available

Accessible ticket machines

Available

Accessible ticket machines are located at the station entrance by the ticket office.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms,Monday to Friday: Available
  • Waiting rooms,Saturday: 06:10 - 20:00
  • Waiting rooms,Sunday: 08:00 - 20:00

Situated on the platforms.

Seating area

Available

Induction loop pay phones

Available

Please request staff assistance. No public phones are accessible.

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point available

Available

Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.

Accessible spaces

20 spaces

Accessible parking available. Parking is free for Blue Badge holders.

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The bays at the drop-off and/or pick-up point and/or waiting area measure 2.4 x 4.8m & 1.2m zone front & at least 1 side

Number of set-down/ pick-up spaces

There is space for more than 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Sunday: Available
  • Staff help available,Monday to Friday: Available
  • Staff help available,Saturday: 05:30 - 23:30
  • Staff help available,Sunday: 08:00 - 01:30

Meeting point: Gateline.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

The toilets are located on Platforms 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Available

within accessible wc's

Waiting Rooms

  • Waiting Rooms,Monday to Friday: Available
  • Waiting Rooms,Saturday: 06:10 - 20:00
  • Waiting Rooms,Sunday: 08:00 - 20:00

Situated on the platforms.

Seating Area

Available

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

384 spaces

Accessible spaces

20 spaces

Accessible parking available. Parking is free for Blue Badge holders.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £7.60
  • Rate on Saturday £5.30
  • Rate on Sunday £5.30
  • Rate per week £38.00
  • Rate per month £115.00
  • Rate per 3 months £263.00
  • Rate per year £815.00

ATM

Available

Station entrance

Refreshment Facilities

Available

Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.

Shops

Available

Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.

Public Telephones

Yes

Accessible Public Telephones

Available

Please request staff assistance. No public phones are accessible.

Public Wi-Fi

Available

Connect to "GWR Free Station WiFi"

Post Boxes

Available

Platform 2

Bicycle Storage

Spaces

82 spaces

Cycles can be carried on our trains free of charge.

Type of Storage

Stands

Location

Platforms 1 and 5

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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