Woking (WOK)

Managed by South Western Railway 

 
Woking station
Station Approach
Woking
Surrey
GU22 7AE
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets The toilets are located on Platform 2/4 and Platform 5. The National key toilets are located on Platform 1, Platforms 2/4 and Platform 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Woking

Stations made easy

Route planning around the station including maps and platforms

Show [WOK] route

 

Station Message: Alert!

The lifts between platform 1 and the rest of the Woking station are currently out of order.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Compound
Storage sheltered
Yes
Storage spaces
752

A New Cycle Hub includes 24 hour access, full CCTV coverage and maintenance tools. 

Storage CCTV
Yes
PlusBike (cycle hire)

Brompton Dock
0208 232 3931
www.bromptondock.co.uk

Launch date October 2013 

Car Park
Oriental Road
Note

Prices are valid from the 28th July 2019

Oriental Road car park;

Weekend tickets available after 1100 Friday £9.40

Off Peak from 1100 Monday to Friday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
570  with 6 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£12.10
Off peak rate
£5.50
Saturday rate
£3.50
Sunday rate
£3.50
Weekly rate
£59.90
Monthly rate
£184.90
3 Monthly rate
£554.70
Annual rate
£1679.00

Bank Holiday £3.50

CCTV Coverage
Yes
Car Park
Premium
Note

Prices are valid from the 28th July 2019

Weekend tickets available after 1200 Friday £13.00

Off Peak from 1600 Monday to Saturday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
20  with 6 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£17.90
Off peak rate
£6.00
Saturday rate
£7.00
Sunday rate
£4.00

Bank Holiday £4.00 

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Yes 

Accessible taxis

Accessible taxis are available outside both station entrances. Please ask a member of staff if you require assistance.

Impaired mobility set down / pick up points available
No
Airport

WOKING - HEATHROW AIRPORT "RailAir" daily, regular coach service, departs from the station forecourt. For times: www.nationalexpress.com/coaches

 

 

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 22:10
Saturday 06:00 - 22:10
Sunday 07:15 - 22:10
Location

In booking hall of both entrances

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 00:00 - 02:00
04:00 - 23:59
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Yes
Wide access gate available.
CCTV
Yes
Location for Rail Replacement Services

Station Forecourt (off Oriental Road).

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots around Woking station

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platform 2/4 and Platform 5. The National key toilets are located on Platform 1, Platforms 2/4 and Platform 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
Yes
Staff help available opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Staff help available at all times trains are running

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step-free category A Station - This station has step-free access to all platforms
Wheelchairs available
Yes

Station Map

 
Station plan

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Show [WOK] route

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