West Ruislip (WRU)

West Ruislip station
Ickenham Road
Ruislip
Greater London
HA4 7DW

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: No
Storage location: Free cycle storage for ticket holders is available on Platform 4.
Storage spaces: 10
Storage CCTV: Yes
Car Park
Operator: Chiltern Railways
Phone number: 08456 005 165
Address: Ickenham Road
West Ruislip
Greater London
HA4 7DW
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 136; Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
Free of charge: No
CCTV Coverage: No
Onward travel information: Bus services 278 U1 and U10 leave from the front of the station.
Accessible taxis: For taxis from all UK stations visit www.traintaxi.co.uk.
Impaired mobility set down / pick up points available: No
Metro: Served by the Central Line

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: Pre-purchased tickets can be collected from the machine on Platform 4 only
Collection of pre-purchased tickets: Yes, from ticket machine
Oystercards
Get Oyster cards here: Yes
Top-up Oyster pay as you go here: Yes, at ticket machine
Use Oyster Pay as you go here: Yes
Smartcards
Smartcards issued: No
Smartcards top-up: Not possible at this station
Smartcards validators: No
London fare zone: Zone 6

Information available from staff: Yes - from information point
Information services - opening times: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30 - 01:00
Sunday 07:00 - 00:00
Customer help points: Yes
Lost Property: Yes; Monday - Friday 12:00 - 20:00; 08456 005 165
Customer Services: TFL Customer Services - 0343 222 1234
Ticket gates: Yes
CCTV: Yes
Location for Rail Replacement Services: Chiltern Railways replacement buses stop in the main station car park, adjacent to Platform 4. London Underground replacement buses stop outside the station.

Helpline Contact: 0343 222 1234 or 020 3031 9331 (Textphone)
Assisted travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline opening hours: Monday - Sunday 07:00 - 20:00
Staff help available: Yes; Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.
Staff help available opening times: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30 - 01:00
Sunday 07:00 - 00:00
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains.
Wheelchairs available: No