Gillingham (Dorset) (GIL)
Managed by South Western Railway
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note Buffet -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Gillingham (Dorset)
Getting to and from the station
Bicycle parking
Wheel Racks
- Storage sheltered
- Yes
- Storage location
-
Platform 1
- Storage spaces
- 34
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Note
-
Prices are valid from 28th July 2019
Weekend tickets available after 1200 Fridays £6.80
Off Peak from 1200 Monday to Friday
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 140 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £4.60
- Off peak rate
- £3.00
- Saturday rate
- £3.00
- Sunday rate
- £3.00
- Weekly rate
- £18.50
- Monthly rate
- £62.50
- 3 Monthly rate
- £187.50
- Annual rate
- £559.00
-
Bank Holiday £3.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Pre-booked only
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:00 - 18:00
Saturday 07:00 - 18:00
Sunday 09:30 - 17:00
- Location
-
Outside the main station entrance.
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards validators
Yes
Staffing and general services
- Information available from staff
Yes - from information point
- Information services - opening times
-
Monday - Friday 06:00 - 18:00
Saturday 07:00 - 18:00
Sunday 09:30 - 17:00
- Customer help points
Yes
-
Customer Help points are located on every platform
- Lost Property
- Yes
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station Forecourt, Station Road, off Le Neubourg Way (B3081)
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Post box
Yes
- Public Wi-Fi
Yes
-
Find WiFi Hotspots around Gillingham (Dorset) station
- Refreshment facilities
Yes
- Buffet
- Toilets
Yes
- Toilets Location
- The toilets are located on Platform 1.
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- No
- Trolleys
Yes
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
- Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train, or at peak times this may be provided by station staff. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
- Helpline opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
No
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
-
Step-free category B Station - Step-free access to Platform 1 (most trains in both directions) via level access, or short ramp. Steps to Platform 2 (some trains in both directions) or step-free approximately 100m via barrow crossing with assistance only, when station is staffed.
- Wheelchairs available
Yes