Last updated:Today at 19:45
Train companies affected:Avanti West Coast, London Northwestern Railway, Caledonian Sleeper
Last updated:Today at 19:30
Train companies affected:Avanti West Coast, Northern, TransPennine Express
London Marylebone (MYB)
Marylebone Station, Melcombe Place, London, NW1 6JJ
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday & Public Holidays: 06:30 - 22:10
- Opening Hours,Sunday: 07:30 - 21:40
Location
In the concourse, near the departure boards.
London Fare Zone
Zone 1
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
All ticket machines at this station are accessible with adjustable height displays.
Height adjusted ticket office counter
Unavailable
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
New Oyster cards are available to purchase from the London Underground Ticket Machines. A non-refundable card issuance fee applies.
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
Pay as you go with contactless is available as far as Amersham and High Wycombe.
Information Available
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:30 - 21:00
- Information Services Opening Times,Saturday: 07:00 - 22:00
- Information Services Opening Times,Sunday: 09:00 - 21:00
Staff Help Available
- Staff Help Available,Monday to Saturday & Public Holidays: 06:00 - 23:59
- Staff Help Available,Sunday: 07:30 - 23:30
Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Access Category A. Step Free access to all platforms.
Ticket barriers and gates
Available
Accessible ticket machines
Available
All ticket machines at this station are accessible with adjustable height displays.
Height adjusted ticket office counter
Unavailable
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Unavailable
Seating area
Available
Seating areas are located around the station concourse and on the platforms.
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point available
Available
At station entrance.
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Saturday & Public Holidays: 06:00 - 23:59
- Staff help available,Sunday: 07:30 - 23:30
Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday & Public Holidays: Available
03456 005 165
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
On main concourse area
Customers are also advised that the majority of trains have toilet facilities onboard.
Accessible Toilets
Available
Baby Changing
Available
Female toilets,Male toilets
Waiting Rooms
Unavailable
Seating Area
Available
Seating areas are located around the station concourse and on the platforms.
ATM
Available
Located on concourse
Refreshment Facilities
Available
Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet
Shops
Available
Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
Public Telephones
Yes
Public Wi-Fi
Available
Post Boxes
Available
Located on the concourse
Bicycle Storage
Spaces
462 spaces
Storage of cycles is only available for rail season ticket holders.
Type of Storage
Stands & Racks
Location
Platforms 1, 2 and 3.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
The closest Santander Cycles docking station is located at the side of the station, in Boston Place.
More Information
Transport Links
At station entrance.
There is a taxi rank located in front of the station, outside Marks and Spencer.
Information to plan your onward journey is available in a printable format here
Marylebone Underground station is on the Bakerloo Line.
Baker Street station is approximately a four minute walk away, offering Bakerloo, Circle, Hammersmith and City, Jubilee, and Metropolitan Line services.
The closest Santander Cycles docking station is located at the side of the station, in Boston Place.
