Plymouth (PLY)
Managed by Great Western Railway
Station facilities
-
Station seating facilities
Station seating facilities Entrance area, Platforms 4, 5/6 and 7/8 -
Trolleys
Trolleys Yes -
Refreshments
Note Coffee shops and vending machines -
ATM machine
ATM machine Adjacent station entrance -
Toilets
Toilets The toilets are located on Platform 4, Platform 7 and adjacent ticket counters. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Adjacent taxi rank -
Tourist information office
-
Shops
Shops WHSmith and Spar Supermarket, Coffee shops and vending machines
Plymouth
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Platforms 3 and 4
- Storage spaces
- 34
- Cycles can be carried on our trains free of charge.
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Plymouth Bike Hire
plymouthbikehire.co.uk
07577 279 928
pre-booking required - Car Park
- Station Car Park
- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0345 165 2030
- Address
-
North Road
Plymouth
Devon
PL4 6AB - Web address
- http://www.apcoa.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 267 with 7 accessible spaces available
-
Parking is free for valid blue badge holders.
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
Accessible ticket machine are available in the ticket hall.
- Free of charge
- No
- Daily rate
- £9.70
- Weekly rate
- £48.50
- Monthly rate
- £172.00
- 3 Monthly rate
- £470.00
- Annual rate
- £1370.00
- CCTV Coverage
- Yes
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Taxi
- Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff.
- Accessible taxis
- Accessible taxis are available. Please request staff assistance.
- Impaired mobility set down / pick up points available
- Yes
- Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:25 - 20:00
Saturday 05:20 - 19:00
Sunday 08:00 - 20:30
- Location
- In ticket hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Accessible ticket machines are located at the station entrance by the ticket office.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Smartcards validators
- Yes
- Smartcard Accepted
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 04:30 - 01:00
Saturday 04:30 - 01:00
Sunday 08:00 - 00:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
-
Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
-
Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
- Customer Services
-
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Front of the station
Facilities
- ATM Machine
- Yes
- Adjacent station entrance
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
- Station pay phones are not accessible
- Post box
- Yes
- Adjacent taxi rank
- Public Wi-Fi
- Yes
- Connect to "GWR Free Station WiFi"
- Refreshment facilities
- Yes
- Coffee shops and vending machines
- Shops
- Yes
- Type of shops available
- WHSmith and Spar Supermarket, Coffee shops and vending machines
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Within accessible wc's
- National key toilets
- Yes
- National key toilets location
- The radar key is available from station staff.
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- Entrance area, Platforms 4, 5/6 and 7/8
- Waiting rooms opening hours
-
Monday - Friday 06:25 - 20:00
Saturday 05:20 - 19:00
Sunday 08:00 - 20:30
Accessibility and mobility access
- Helpline Contact
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Meeting point: Gateline.
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 04:30 - 01:00
Sunday 08:00 - 00:00
Monday - Friday 04:30 - 01:00
Saturday 04:30 - 01:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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