Last updated:Today at 22:42
Train companies affected:London Overground
Whittlesea (WLE)
Whittlesea station, Station Road, Whittlesea, Cambridgeshire, PE7 1UF
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- No
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
Staff Help Available
- Staff Help Available,Monday to Sunday: Unavailable
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
Customer Help Points
Yes
Help points are available on the platforms.
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday & Public Holidays: Available
CCTV at the Station
No
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are only made visually
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
This station has step free access to both platforms via the level crossing on Station Road. HOWEVER PLEASE NOTE. This is a dog toothed platform (staggered) and as such the Cambridge bound platform is a long walk down the lane off Station Road.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
0 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Unavailable
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
Customer Help Points
Yes
Help points are available on the platforms.
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Operator
Greater Anglia
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
10 spaces
Accessible spaces
0 space
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Available
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
Within station, entrance up to platform
Sheltered
Yes
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Replacement transport stop by level crossing
