Disruption between Southampton Central and Portsmouth Harbour expected until 22:30 

Route(s) affected

Great Western Railway between Cardiff Central and Portsmouth Harbour, and also between Bristol Parkway and Portsmout & Southsea

Southern between Southampton Central and Brighton

South Western Railway between London Waterloo / Eastleigh and Portsmouth Harbour, and also between Southampton Central and Portsmouth & Southsea

Description

There is a fault with the signalling system in the Sholing area, resulting in trains having to run at reduced speed on some lines.

As a result, trains running between Southampton Central and Portsmouth Harbour may be cancelled, delayed by up to 10 minutes or revised.

Disruption is expected until 22:30.

Southern customer advice:

Delays are expected due to a signalling fault in the Sholing area. This will affect some trains to and from Southampton.

If you are looking to travel or are currently travelling to or from Southampton you will experience some delays, cancellations or last minute alterations. This means some trains will start and terminate at different stations, so make sure you check station boards before you depart.

You also may need to take a different route to normal, due to this issue. Please allow at least an additional 20 minutes time to complete your journey. For details of alternative routes, please see below ticket acceptance.

For the latest information, please check online journey planners and live departure boards or speak to station staff.

Ticket acceptance:

You can use your existing ticket on the below services at no extra cost:

• Great Western Railway trains between Southampton and Portsmouth

• South Western Railway trains between Southampton, Portsmouth and Watford Junction

• Southern trains on any alternative route to Southampton or Portsmouth

• London Underground between London stations, which allows a train connection between London Waterloo and Southampton

Planning your journey:

You can see a live map of the network here. This will show where your journey is likely to be affected.

You can also see an alternative route guide here.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here. You can also use the Southern app to find up-to-date information.

Can you tell me more about the incident?

This part of the network uses track circuits to detect trains. If a circuit fails, the system may think a train is still there, blocking others from moving forward.

Drivers must stop at red signals and get verbal permission to proceed at a reduced speed, which can cause significant delays, especially in areas with long track sections.

Faults can be caused by electronic issues or track obstructions. Network Rail is investigating, and we’ll share updates as soon as we have them.

South Western Railway customer advice:

Your ticket can be used at no extra cost on the following services:

• Southern Services between Southampton Central and Portsmouth Harbour and any other reasonable route

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.