Greater Anglia / Stansted Express

 

Train Type

Class 37 locomotive with Mk2 carriages

Routes operated

Norwich to Great Yarmouth / Lowestoft

Accommodation for wheelchair users in First Class? N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users in Standard Class? No - Alternative travel can be arranged
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? No
Priority seating? No
Audible information? No
Visual information? No
Customer service staff available onboard? Yes

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Train Type

Class 90 locomotive with Mk3 carriages

Routes operated

London Liverpool Street to Norwich

Accommodation for wheelchair users in First Class? Yes
First Class accessible toilet? Yes
Accommodation for wheelchair users in Standard Class? No
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? No - but ramps are available at accessible stations
Priority seating? Yes
Audible information? Yes
Visual information? No
Customer service staff available onboard? Yes

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Train Type

Class 153 - 1 carriage diesel multiple unit

Routes operated

Ipswich to Lowestoft / Felixstowe / Cambridge

Norwich to Great Yarmouth / Lowestoft / Sheringham

Sudbury to Marks Tey

Accommodation for wheelchair users in First Class? N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users in Standard Class? 1
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? No
Customer service staff available onboard? Yes

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Train Type

Class 156 - 2 carriage diesel multiple unit

Routes operated

Ipswich to Lowestoft / Felixstowe / Cambridge

Norwich to Great Yarmouth / Lowestoft / Sheringham

Sudbury to Marks Tey

Accommodation for wheelchair users in First Class? N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? Yes
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Yes

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Train Type

Class 170 - 2 or 3 carriage diesel multiple unit

Routes operated

Ipswich to Lowestoft / Felixstowe / Cambridge / Peterborough / Harwich International

Norwich to Great Yarmouth / Lowestoft / Sheringham / Cambridge

Accommodation for wheelchair users in First Class? N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? Yes
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? No

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Train Type

Class 317 - 4 carriage electric multiple unit

Routes operated

Cambridge to Stansted Airport

London Liverpool Street to Hertford East / Cambridge / Cambridge North

Stratford to Bishops Stortford / Hertford East

Stansted Express route

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 1
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? No - but ramps are available at accessible stations
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? No

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Train Type

Class 321 - 4 carriage electric multiple unit

Routes operated

London Liverpool Street to Norwich / Ipswich / Colchester / Braintree / Harwich Town / Clacton-on-Sea / Walton-on-the-Naze

London Liverpool Street to Southend Victoria / Southminster

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? No - but ramps are available at accessible stations
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Only between Manningtree and Harwich Town & Colchester and Clacton-on-Sea / Walton-on-the-Naze

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Train Type

Class 360 - 4 carriage electric multiple unit

Routes operated

London Liverpool Street to Ipswich / Colchester / Braintree / Harwich Town / Clacton-on-Sea / Walton-on-the-Naze

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? Yes
Standard toilet? Yes
Boarding ramp available? No - but ramps are available at accessible stations
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Only between Manningtree and Harwich Town & Colchester and Clacton-on-Sea / Walton-on-the-Naze

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Train Type

Class 379 - 4 carriage electric multiple unit

Routes operated

Cambridge to Stansted Airport

London Liverpool Street to Cambridge / Cambridge North

Stansted Express route

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? Yes
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? No

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Helpful Information

The Greater Anglia 'Making rail accessible: Guide to policies and practices' document can be found here.

The Greater Anglia 'Making rail accessible: Helping older and disabled passengers' document can be found here.

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