Virgin Trains

 

Train Type

Class 390 "Pendolino"

Routes operated All Virgin Trains routes except between London and North Wales, London and Blackpool and between London and Shrewsbury
Accommodation for wheelchair users in First Class? 1
First Class accessible toilet? 1
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? 2
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Yes

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Train Type

Class 221 "Super Voyager"

Routes operated

Mainly between London and North Wales, London and Blackpool, London and Shrewsbury and some services between London and Glasgow / Edinburgh via Birmingham

Accommodation for wheelchair users in First Class? 1
First Class accessible toilet? 1
Accommodation for wheelchair users in Standard Class? 1
Standard Class accessible toilet? 3
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Yes

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Helpful Information

All trains operatied by Virgin Trains are fully compliant with Rail Vehicle Accessibility Regulations.

Seating plans for Pendolino and Super Voyager Trains can be found here.

Virgin Trains Disabled People's Protection Policy is available here. A document showing how Virgin Trains meet the needs of customers who are disabled and/or have a problem with mobility.

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