Great Northern facilities

 

 

Train Type

Class 313 - 3 carriage electric multiple unit

Routes operated

London Kings Cross / Moorgate to Welwyn Garden City and Hertford North

Accommodation for wheelchair users in First Class? N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users in Standard Class? Yes
Standard Class accessible toilet? No
Standard toilet? No
Boarding ramp available? Yes (at some stations)
Priority seating? Yes
Audible information? Yes - announcements by on board staff
Visual information? No (accessible signage on outside of train)
Customer service staff available onboard? No

 

 

Train Type

Class 317 - 4 carriage electric multiple unit

Routes operated

London Kings Cross to Cambridge / Peterborough

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? No
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? Yes (at some stations)
Priority seating? Yes
Audible information? Yes
Visual information? Yes (NO accessibility signage on outside of train)
Customer service staff available onboard? No

 

Train Type

Class 365 - 4 carriage electric multiple unit

Routes operated

London Kings Cross to Peterborough / Cambridge / Kings Lynn

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 1
Standard Class accessible toilet? Yes
Standard toilet? Yes
Boarding ramp available? Yes (at some stations)
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? No

 

Helpful Information

Great Northern's 'Making rail accessible: Helping older and disabled passengers' document is available here.

You can find more information on assisted travel with Great Northern, including how to book assistance, by following this link.