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- West Midlands Railway
West Midlands Railway (WM)
Information last updated 11 September 2021 14:35
- Managing Director
- Julian Edwards
- Head Office
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
134 Edmund Street
Birmingham
West Midlands
B3 2ES - Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- West Midlands Railway - Customer Services
- Note
-
Opening times:
Monday - Friday: 07:00 - 19:00
Saturday - Sunday: 08:00 - 16:00
- Lost Property
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- anc_PropertyWebAddress
- Note
-
Opening Times:
Monday - Friday: 09:00 - 17:30
- Assisted Travel
- Phone
- 08000248998
- Textphone number
- 1800108000248998 (For customers with hearing impairments)
- Web address
- anc_AssistedWebAddress
- Note
-
Opening Times:
Monday - Sunday: 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA - Contact note
-
Opening hours - 08:00-22:00 Monday to Sunday
- Group Travel
- Phone
- 03333110039
- Business Travel
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
-
Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.
Engineering works
- Service disruptions
- Buses replace trains between Bermuda Park and Nuneaton until 12:10 on Sunday 21 November
- Buses replace trains between Bermuda Park and Nuneaton on Sunday 14 November
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 8 to Thursday 11 November
- Amended late night service West Midlands Raiway service between Hereford and Worcester Shrub Hill on Wednesday 3 and Thursday 4 November
- Buses replace trains between Kidderminster and Worcester on Sunday 31 October
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 25 to Thursday 28 October
- Amended service to / from Shrewsbury on Saturday 23 and Sunday 24 October
- Amended service between Wolverhampton and Birmingham New Street on Saturday 30 and Sunday 31 October
- Buses replace trains in the Wolverhampton / Birmingham International area on Sunday 10 October
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 27 to Thursday 30 September
- Buses replace trains between Birmingham New Street and Droitwich Spa / Redditch / Bromsgrove on Sunday 26 September
- Buses replace trains between Birmingham New Street and Tame Bridge Parkway via Whitton on Sunday 19 September
- Buses replace trains between Birmingham New Street and Droitwich Spa / Redditch / Bromsgrove until 11:25 on Sunday 19 September
- Amended late night service to / from Hereford on Wednesday 22 and Thursday 23 September
- No CrossCountry service at University on Sunday 26 September
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