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West Midlands Railway (WM)
Information last updated 10 April 2019 12:49
- Managing Director
- Jan Chaudhry-van der Velde
- Head Office
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
134 Edmund Street
Birmingham
West Midlands
B3 2ES - Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- West Midlands Railway - Customer Services
- Note
-
Opening times:
Monday - Friday: 07:00 - 19:00
Saturday - Sunday: 08:00 - 16:00
- Lost Property
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- anc_PropertyWebAddress
- Note
-
Opening Times:
Monday - Friday: 09:00 - 17:30
- Assisted Travel
- Phone
- 08000248998
- Textphone number
- 1800108000248998 (For customers with hearing impairments)
- Web address
- anc_AssistedWebAddress
- Note
-
Opening Times:
Monday - Sunday: 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA - Group Travel
- Phone
- 03333110039
- Business Travel
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
-
Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.
Engineering works
- Service disruptions
- Amended CrossCountry trains between Nuneaton / Tamworth and Birmingham New Street on Saturday 10 and Sunday 11 August
- Amended CrossCountry trains between Nuneaton / Tamworth and Birmingham New Street on Saturday 3 and Sunday 4 August
- Buses replace trains between Birmingham Snow Hill and Dorridge / Whitlocks End until 09:30 on Sunday 21 July
- Amended 23:18 Birmingham New Street to Hednesford service from Monday 22 to Thursday 25 July
- Buses replace trains between Coventry and Nuneaton until 14:30 on Sunday 14 July
- Amended 23:18 Birmingham New Street to Hednesford service from Monday 8 to Thursday 11 July
- Buses replace trains between Hereford and Cheltenham Spa / Evesham from 21:00 on Saturday 15 and all day Sunday 16 June
- Amended 23:18 Birmingham New Street to Hednesford service from Monday 10 to Thursday 13 June
- Amended service at Worcester Shrub Hill from 21:25 on Saturday 8 and all day on Sunday 9 June
- Amended 23:18 Birmingham New Street to Hednesford service from Monday 27 to Thursday 30 May
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