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West Midlands Railway (WM)
Information last updated 28 October 2019 17:13
- Managing Director
- Jan Chaudhry-van der Velde
- Head Office
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
134 Edmund Street
Birmingham
West Midlands
B3 2ES - Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- West Midlands Railway - Customer Services
- Note
-
Opening times:
Monday - Friday: 07:00 - 19:00
Saturday - Sunday: 08:00 - 16:00
- Lost Property
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- anc_PropertyWebAddress
- Note
-
Opening Times:
Monday - Friday: 09:00 - 17:30
- Assisted Travel
- Phone
- 08000248998
- Textphone number
- 1800108000248998 (For customers with hearing impairments)
- Web address
- anc_AssistedWebAddress
- Note
-
Opening Times:
Monday - Sunday: 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA - Contact note
-
Opening hours - 08:00-22:00 Monday to Sunday
- Group Travel
- Phone
- 03333110039
- Business Travel
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
-
Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.
Engineering works
- Service disruptions
- Amended West Midlands Railway service on Saturday 22 February
- Amended 23:18 Birmingham New Street to Hednesford from Monday 17 to Thursday 20 February
- Buses replace trains between Birmingham Snow Hill and Stourbridge Junction on Sunday 16 February
- Amended evening train service between Worcester Shrub Hill / Great Malvern and Hereford on Wednesday 12 and Thursday 13 February
- Buses replace train Walsall and Rugeley Trent Valley on Sunday 9 February
- Amended evening train service between Worcester Shrub Hill / Great Malvern and Hereford on Monday 10 February
- Buses replace trains between Birmingham Snow Hill and Stourbridge Junction on Sunday 9 February
- Buses replace trains between Birmingham Snow Hill and Stourbridge Junction on Sunday 2 February
- Reduced morning service between Shrewsbury and Birmingham New Street on Sunday 26 January
- Buses replace trains between Birmingham Snow Hill and Stourbridge Junction on Sunday 26 January
- Buses replace trains between Birmingham Snow Hill and Stourbridge Junction on Sunday 19 January
- Buses replace trains between Birmingham Snow Hill and Stourbridge Junction on Sunday 12 January
- Amended 23:18 Birmingham New Street to Hednesford service from Monday 6 to Thursday 9 January
- Buses replace trains between Lichfield Trent Valley and Blake Street on Friday 27 and Saturday 28 December
- Amended 23:18 Birmingham New Street to Hednesford service on Monday 23 December
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