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West Midlands Railway (WM)
Information last updated 21 June 2021 02:25
- Managing Director
- Julian Edwards
- Head Office
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
134 Edmund Street
Birmingham
West Midlands
B3 2ES - Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- West Midlands Railway - Customer Services
- Note
-
Opening times:
Monday - Friday: 07:00 - 19:00
Saturday - Sunday: 08:00 - 16:00
- Lost Property
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- anc_PropertyWebAddress
- Note
-
Opening Times:
Monday - Friday: 09:00 - 17:30
- Assisted Travel
- Phone
- 08000248998
- Textphone number
- 1800108000248998 (For customers with hearing impairments)
- Web address
- anc_AssistedWebAddress
- Note
-
Opening Times:
Monday - Sunday: 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA - Contact note
-
Opening hours - 08:00-22:00 Monday to Sunday
- Group Travel
- Phone
- 03333110039
- Business Travel
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
-
Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.
Engineering works
- Service disruptions
- No CrossCountry service at University on Sunday 5 September
- Buses replace trains between Birmingham New Street and Rugeley Trent Valley after 21:20 from Monday 23 to Thursday 26 August
- Amended service between Lichfield Trent Valley and Bromsgrove on Saturday 21 and Sunday 22 August
- Buses replace late night trains between Birmingham New Street and Rugeley Trent Valley from Monday 16 to Thursday 19 August
- Buses replace trains between Hednesford and Rugeley Trent Valley on Sunday 15 August
- Buses replace trains between Coventry Arena and Nuneaton on Sunday 15 August
- Amended West Midlands Railway services in the Lichfield area on Saturday 14 August
- Amended late night service between Hereford and Great Malvern from Monday 9 to Thursday 12 August
- Buses replace late night trains between Birmingham New Street and Rugeley Trent Valley from Monday 9 to Thursday 12 August
- Buses replace trains between Hednesford and Rugeley Trent Valley on Saturday 7 and Sunday 8 August
- Buses replace trains between Bermuda Park and Nuneaton on Saturday 7 and Sunday 8 August
- Buses replace late night trains between Walsall and Rugeley Trent Valley from Monday 2 to Thursday 5 August
- Buses replace trains between Hednesford and Rugeley Trent Valley on Saturday 31 July and Sunday 1 August
- Buses replace trains between Bermuda Park and Nuneaton on Saturday 31 July and Sunday 1 August
- Amended 22:35 Manchester Piccadilly to Crewe service from Monday 19 to Thursday 22 July
- Buses replace trains between Hednesford and Rugeley Trent Valley on Sunday 25 July
- Buses replace trains between Bermuda Park and Nuneaton on Sunday 25 July
- Buses replace trains between Birmingham New Street and Four Oaks / Lichfield Trent Valley on Saturday 24 and Sunday 25 July
- Buses replace evening trains between Birmingham New Street / Walsall and Hednesford / Rugeley Trent Valley from Monday 19 to Thursday 22 July
- Buses replace trains between Walsall and Rugeley Trent Valley on Sunday 18 July
- Buses replace trains between Birmingham New Street and Four Oaks / Lichfield Trent Valley on Saturday 17 and Sunday 18 July
- Buses replace trains between Stourbridge Junction and Bromsgrove / Worcester Shrub Hill on Sunday 11 July
- Buses replace trains between Walsall and Rugely Trent Valley on Sunday 11 July
- Amended 23:19 Birmingham New Street to Hednesford from Tuesday 6 to Thursday 8 July
- Buses replace trains between Birmingham New Street and University / Redditch / Bromsgrove on Sunday 8 August
- Buses replace trains between Birmingham New Street and Redditch / Worcester Shrub Hill on Sunday 4 July
- Buses replace trains between Walsall and Rugely Trent Valley on Sunday 4 July
- Buses replace trains between Walsall and Rugely Trent Valley on Sunday 27 June
- Buses replace trains between Birmingham New Street and Redditch / Worcester Shrub Hill on Sunday 27 June
- Amended 23:19 Birmingham New Street to Hednesford from Monday 21 to Thursday 24 June
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