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West Midlands Railway (WM)
Information last updated 26 May 2022 18:02
- Managing Director
- Julian Edwards
- Head Office
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
134 Edmund Street
Birmingham
West Midlands
B3 2ES - Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- West Midlands Railway - Customer Services
- Note
-
Opening times:
Monday - Friday: 07:00 - 19:00
Saturday - Sunday: 08:00 - 16:00
- Lost Property
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- anc_PropertyWebAddress
- Note
-
Opening Times:
Monday - Friday: 09:00 - 17:30
- Assisted Travel
- Phone
- 08000248998
- Textphone number
- 1800108000248998 (For customers with hearing impairments)
- Web address
- anc_AssistedWebAddress
- Note
-
Opening Times:
Monday - Sunday: 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA - Contact note
-
Opening hours - 08:00-22:00 Monday to Sunday
- Group Travel
- Phone
- 03333110039
- Business Travel
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
-
Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.
Engineering works
- Service disruptions
- Buses replace trains between Coventry and Nuneaton on Sunday 17 July
- Buses replace trains between Worcester stations and Kidderminster / Bromsgrove / Birmingham New Street on Saturday 16 and Sunday 17 July
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 18 to Thursday 21 July
- No West Midlands Railway services at Worcester Shrub Hill on Sunday 10 July
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 4 to Thursday 7 July
- Amended late night services to / from Hereford / Great Malvern on Saturday 9 July
- Buses replace trains between Tame Bridge Parkway and Walsall / Rugeley Trent Valley on Sunday 3 July
- Amended evening / late night West Midlands Railway service on Saturday 2 July
- No trains between Dorridge and Birmingham Snow Hill from Monday 20 to Thursday 23 June
- Buses replace trains between Worcestershire Parkway / Cheltenham Spa and Great Malvern on Sunday 3 July
- Buses replace trains between Leamington Spa and Coventry / Birmingham International on Saturday 25 and Sunday 26 June
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 6 to Thursday 9 June
- Amended service in the Birmingham International / Coventry area on Saturday 18 and Sunday 19 June
- Buses replace trains between Longbridge and Redditch on Tuesday 31 May
- Amended late night / early morning services between Great Malvern and Hereford on Monday 30 May
- Buses replace trains between Lichfield Trent Valley / Four Oaks and Birmingham New Street on Saturday 28 May
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 23 to Thursday 26 May
- Buses replace trains between Worcester and Great Malvern / Hereford on Saturday 28 and Sunday 29 May
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