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West Midlands Railway (WM)
Information last updated 27 November 2021 02:04
- Managing Director
- Julian Edwards
- Head Office
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
134 Edmund Street
Birmingham
West Midlands
B3 2ES - Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- West Midlands Railway - Customer Services
- Note
-
Opening times:
Monday - Friday: 07:00 - 19:00
Saturday - Sunday: 08:00 - 16:00
- Lost Property
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- anc_PropertyWebAddress
- Note
-
Opening Times:
Monday - Friday: 09:00 - 17:30
- Assisted Travel
- Phone
- 08000248998
- Textphone number
- 1800108000248998 (For customers with hearing impairments)
- Web address
- anc_AssistedWebAddress
- Note
-
Opening Times:
Monday - Sunday: 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA - Contact note
-
Opening hours - 08:00-22:00 Monday to Sunday
- Group Travel
- Phone
- 03333110039
- Business Travel
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
-
Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.
Engineering works
- Service disruptions
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 31 January until Thursday 3 February
- Buses replace trains between Leamington Spa and Coventry on Sunday 30 January
- Amended 22:44 Worcester Shrub Hill to Leamington Spa service on Saturday 29 January
- Buses replace trains between Leamington Spa and Coventry on Sunday 23 January
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 17 until Thursday 20 January
- Amended 21:57 Rugeley Trent Valley to Northampton service from Monday 17 until Thursday 20 January
- Buses replace trains between Birmingham New Street and Redditch / Droitwich Spa on Sunday 16 January
- Buses replace trains between Banbury and Birmingham International on Saturday 29 and Sunday 30 January
- Buses replace trains between Birmingham New Street and Tame Bridge Parkway on Saturday 1 January
- Buses replace trains between Birmingham New Street and Redditch / Bromsgrove on Sunday 9 January
- No trains to / from University on Sunday 23 January
- Buses replace trains between Dorridge and Warwick Parkway / Stratford-upon-Avon from Monday 27 until 20:00 on Wednesday 29 December
- Buses replace trains between Birmingham New Street and Redditch / Bromsgrove on Sunday 2 January
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 20 to Thursday 23 December
- Buses replace trains between Coventry and Nuneaton on Sunday 19 December
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 6 to Thursday 9 December
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