West Midlands Railway (WM)

11/06/2019 12:43:43
http://www.westmidlandsrailway.co.uk

Information last updated 26 May 2022 18:02

Company Information

Managing Director
Julian Edwards 
Head Office
 
Phone
03333110039 
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
134 Edmund Street
Birmingham
West Midlands

B3 2ES
Network map
Download network map West Midlands Railway map

Support & information

Customer services
 
Primary Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS

-
Web address
West Midlands Railway - Customer Services
Note

Opening times:

Monday - Friday: 07:00 - 19:00

Saturday - Sunday: 08:00 - 16:00 

Lost Property
 
Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS

-
Web address
anc_PropertyWebAddress
Note

Opening Times:

Monday - Friday: 09:00 - 17:30 

Assisted Travel
 
Phone
08000248998
Textphone number
1800108000248998 (For customers with hearing impairments)
Web address
anc_AssistedWebAddress
Note

Opening Times:

Monday - Sunday: 08:00 - 22:00 

Ticketing & Fares

Telesales

 

Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA
Contact note

Opening hours - 08:00-22:00 Monday to Sunday 

Group Travel
 
Phone
03333110039
Business Travel
 
Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Seat reservations
Available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train

Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.  

Engineering works

Service disruptions
Buses replace trains between Coventry and Nuneaton on Sunday 17 July
Buses replace trains between Worcester stations and Kidderminster / Bromsgrove / Birmingham New Street on Saturday 16 and Sunday 17 July
Amended 23:19 Birmingham New Street to Hednesford service from Monday 18 to Thursday 21 July
No West Midlands Railway services at Worcester Shrub Hill on Sunday 10 July
Amended 23:19 Birmingham New Street to Hednesford service from Monday 4 to Thursday 7 July
Amended late night services to / from Hereford / Great Malvern on Saturday 9 July
Buses replace trains between Tame Bridge Parkway and Walsall / Rugeley Trent Valley on Sunday 3 July
Amended evening / late night West Midlands Railway service on Saturday 2 July
No trains between Dorridge and Birmingham Snow Hill from Monday 20 to Thursday 23 June
Buses replace trains between Worcestershire Parkway / Cheltenham Spa and Great Malvern on Sunday 3 July
Buses replace trains between Leamington Spa and Coventry / Birmingham International on Saturday 25 and Sunday 26 June
Amended 23:19 Birmingham New Street to Hednesford service from Monday 6 to Thursday 9 June
Amended service in the Birmingham International / Coventry area on Saturday 18 and Sunday 19 June
Buses replace trains between Longbridge and Redditch on Tuesday 31 May
Amended late night / early morning services between Great Malvern and Hereford on Monday 30 May
Buses replace trains between Lichfield Trent Valley / Four Oaks and Birmingham New Street on Saturday 28 May
Amended 23:19 Birmingham New Street to Hednesford service from Monday 23 to Thursday 26 May
Buses replace trains between Worcester and Great Malvern / Hereford on Saturday 28 and Sunday 29 May