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West Midlands Railway (WM)
Information last updated 29 June 2020 14:02
- Managing Director
- Jan Chaudhry-van der Velde
- Head Office
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
134 Edmund Street
Birmingham
West Midlands
B3 2ES - Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- West Midlands Railway - Customer Services
- Note
-
Opening times:
Monday - Friday: 07:00 - 19:00
Saturday - Sunday: 08:00 - 16:00
- Lost Property
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- anc_PropertyWebAddress
- Note
-
Opening Times:
Monday - Friday: 09:00 - 17:30
- Assisted Travel
- Phone
- 08000248998
- Textphone number
- 1800108000248998 (For customers with hearing impairments)
- Web address
- anc_AssistedWebAddress
- Note
-
Opening Times:
Monday - Sunday: 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA - Contact note
-
Opening hours - 08:00-22:00 Monday to Sunday
- Group Travel
- Phone
- 03333110039
- Business Travel
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
-
Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.
Engineering works
- Service disruptions
- Buses replace overnight Transport for Wales trains between Swansea and Carmarthen / Llansamlet from Monday 28 September to Friday 2 October
- Buses replace trains between Great Malvern and Hereford on Sunday 27 September
- Buses replace trains between Great Malvern and Hereford on Sunday 20 September
- Amended West Midlands Railway service at Worcester Shrub Hill on Sunday 2 August
- Buses replace trains between Coventry and Nuneaton on Sunday 2 August
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 3 to Thursday 6 August
- Amended West Midlands Railway service between Hereford and Worcester Shrub Hill on Wednesday 29 and Thursday 30 July
- Buses replace trains between Worcestershire Parkway and Worcester Foregate Street from 23:00 on Saturday 25 and all day Sunday 26 July
- Buses replace trains between Coventry and Nuneaton on Saturday 25 and Sunday 26 July
- Buses replace trains between Worcestershire Parkway and Worcester Foregate Street from 23:00 on Saturday 18 and all day Sunday 19 July
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 20 to Thursday 23 July
- Buses replace trains between Worcester and Bromsgrove / Stourbridge Junction on Sunday 12 July
- Buses replace trains between Walsall and Rugeley Trent Valley on Sunday 12 July
- CANCELLED: Engineering work between Coventry and Nuneaton before 14:15 on Sunday 12 July
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