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West Midlands Railway (WM)
Information last updated 18 August 2019 11:37
- Managing Director
- Jan Chaudhry-van der Velde
- Head Office
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
134 Edmund Street
Birmingham
West Midlands
B3 2ES - Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- West Midlands Railway - Customer Services
- Note
-
Opening times:
Monday - Friday: 07:00 - 19:00
Saturday - Sunday: 08:00 - 16:00
- Lost Property
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- anc_PropertyWebAddress
- Note
-
Opening Times:
Monday - Friday: 09:00 - 17:30
- Assisted Travel
- Phone
- 08000248998
- Textphone number
- 1800108000248998 (For customers with hearing impairments)
- Web address
- anc_AssistedWebAddress
- Note
-
Opening Times:
Monday - Sunday: 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA - Contact note
-
Opening hours - 08:00-22:00 Monday to Sunday
- Group Travel
- Phone
- 03333110039
- Business Travel
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
-
Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.
Engineering works
- Service disruptions
- Buses replace trains between Hednesdford and Rugeley Trent Valley on Sunday 10 November
- Amended 23:18 Birmingham New Street to Hednesford service from Monday 11 to Thursday 14 November
- Buses replace trains between Dorridge / Whitlocks End and Birmingham Snow Hill until 09:40 on Sunday 3 November
- Amended 23:18 Birmingham New Street to Hednesford service from Monday 14 to Thursday 17 October
- Amended West Midlands Railways trains on Sunday 6 October
- Amended service in the Worcester area on Saturday 5 and Sunday 6 October
- Amended train services to / from Long Buckby on Sunday 29 September
- Buses replace trains between Worcester and Droitwich / Bromsgrove on Saturday 28 and Sunday 29 September
- Amended 23:18 Birmingham New Street to Hednesford from Monday 30 September to Thursday 3 October
- Amended overnight / early morning West Midlands Railway trains from Monday 9 to Thursday 12 September
- Buses replace trains between Lichfield Trent Valley and Birmingham New Street until 12:00 on Sunday 25 August
- Buses replace trains between Birmingham Snow Hill and Dorridge / Whitlocks End / Stratford-upon-Avon on Sunday 8 September until 10:15
- Amended 23:18 Birmingham New Street to Hednesford service from Monday 2 to Thursday 5 September
- Amended late night service between Walsall and Hednesford from Monday 19 until Thursday 22 August
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