Great Western Railway
Train Type
|
Intercity Express Trains (IET) - 5 or 10 Carriages
|
Routes operated |
All Intercity mainline routes between Cornwall / Devon / South Wales / Hereford / Worcester / Bristol and London Paddington
|
Accommodation for wheelchair users in First Class? |
Yes - Coach 'E' and 'L'
|
First Class accessible toilet? |
Yes - Coach 'E' and 'L' |
Accommodation for wheelchair users in Standard Class? |
No
|
Standard Class accessible toilet? |
Yes - Coach 'A' and 'G' |
Standard toilet? |
Yes |
Boarding ramp available? |
Yes |
Priority seating? |
Yes |
Audible information? |
Yes |
Visual information? |
Yes |
Colour contrasting grab rails? |
Yes |
Customer service staff available onboard? |
Yes |
Train Type
|
Intercity Express Trains (IET) - 9 Carriages
|
Routes operated |
All Intercity mainline routes between Cornwall / Devon / South Wales / Hereford / Worcester / Bristol and London Paddington
|
Accommodation for wheelchair users in First Class? |
Yes - Coach 'L'
|
First Class accessible toilet? |
Yes - Coach 'L' |
Accommodation for wheelchair users in Standard Class? |
Yes - Coach 'A'
|
Standard Class accessible toilet? |
Yes - Coach 'A' |
Standard toilet? |
Yes |
Boarding ramp available? |
Yes |
Priority seating? |
Yes |
Audible information? |
Yes |
Visual information? |
Yes |
Colour contrasting grab rails? |
Yes |
Customer service staff available onboard? |
Yes |
Train Type
|
Class 387 EMU - electric multiple unit
|
Routes operated |
Stopping services from London Paddington along Thames Valley to Didcot Parkway / Newbury
|
Accommodation for wheelchair users in First Class? |
No
|
First Class accessible toilet? |
No
|
Accommodation for wheelchair users in Standard Class? |
Yes
|
Standard Class accessible toilet? |
Yes |
Standard toilet? |
Yes |
Boarding ramp available? |
Yes |
Priority seating? |
Yes |
Audible information? |
Yes |
Visual information? |
Yes |
Colour contrasting grab rails? |
Yes |
Customer service staff available onboard? |
No - Driver Only Operation (DOO)
|
Train Type
|
Castle Set - Class 43 & 3/4 Mk3 Carriages
|
Routes operated |
Cardiff Central - Bristol Temple Meads - Taunton - Exeter St Davids - Penzance
|
Accommodation for wheelchair users in First Class? |
N/A
|
First Class accessible toilet? |
N/A
|
Accommodation for wheelchair users in Standard Class? |
Yes* - Coach 'C'
|
Standard Class accessible toilet? |
Yes* - Coach 'C'
|
Standard toilet? |
Yes |
Boarding ramp available? |
Yes |
Priority seating? |
Yes |
Audible information?
|
Yes |
Visual information? |
Yes* |
Colour contrasting grab rails? |
Yes |
Customer service staff available onboard? |
Yes |
*Facilities are available where the trains have been upgraded with power operated sliding doors.
Train Type
|
Class 57 locomotive with up to 9 Mk3 Sleeper Carriages |
Routes operated |
London Paddington to Penzance overnight journeys
|
Cabin accommodation for wheelchair users? |
Yes - 1 accessible cabin per train
|
Cabin accommodation accessible toilet? |
Yes - next to the accessible cabin
|
Accommodation for wheelchair users in Standard Class? |
One wheelchair space with nearby seating for a companion in Coach 'B'
|
Standard Class accessible toilet? |
Yes
|
Standard toilet? |
Yes |
Boarding ramp available? |
Yes |
Priority seating? |
Yes |
Audible information? |
Yes |
Visual information? |
No |
Colour contrasting grab rails? |
Yes |
Customer service staff available onboard? |
Yes |
Train Type
|
Class 150/2 - 2 carriage diesel multiple unit |
Routes operated |
Primary routes - Devon and Cornwall branch-line services and routes around Bristol
|
Accommodation for wheelchair users in First Class? |
N/A |
First Class accessible toilet? |
N/A
|
Accommodation for wheelchair users in Standard Class? |
None designated - space within the passenger saloon adjacent to the doors behind the driver's cab in one of the two vestibules.
|
Standard Class accessible toilet? |
Yes |
Standard toilet? |
Yes |
Boarding ramp available? |
Yes |
Priority seating? |
Yes |
Audible information? |
Yes |
Visual information? |
No |
Colour contrasting grab rails? |
Yes |
Customer service staff available onboard? |
Yes |
The Class 150 fleet is undergoing overhaul and units will be progressively modified to include provision of an accessible toilet and passenger information. The designated wheelchair position will be re-located adjacent to the accessible toilet.
Train Type
|
Class 158 - 2 or 3 carriage diesel multiple unit
|
Routes operated |
Long distance services between Cardiff, Bristol, Exeter, Portsmouth, Weymouth and Worcester/Great Malvern via Gloucester
|
Accommodation for wheelchair users in First Class? |
N/A |
First Class accessible toilet? |
N/A
|
Accommodation for wheelchair users in Standard Class? |
Wheelchair space is available adjacent to the priority seats (65 - 66). A seat with a flip up table is also available.
|
Standard Class accessible toilet? |
Yes - located in the middle carriage on 3 carriage trains
|
Standard toilet? |
Yes |
Boarding ramp available? |
Yes |
Priority seating? |
Yes |
Audible information? |
Yes |
Visual information? |
Yes - digital scroll bar |
Colour contrasting grab rails? |
Yes |
Customer service staff available onboard? |
Yes |
The Class 158 fleet is undergoing an overhaul and trains will be progressively modified to include enhanced passenger information.
Train Type
|
Class 165 - 2 or 3 carriage turbo diesel
|
Routes operated |
Local routes - Portsmouth Harbour / Weymouth / Oxford / Bristol Temple Meads / Worcester area / Exeter / Cardiff / Swindon / Westbury
|
Accommodation for wheelchair users in First Class? |
NA |
First Class accessible toilet? |
NA
|
Accommodation for wheelchair users in Standard Class? |
None designated - space in vestibules
|
Standard Class accessible toilet? |
Yes |
Standard toilet? |
Yes |
Boarding ramp available? |
Yes |
Priority seating? |
Yes |
Audible information? |
Yes |
Visual information? |
Yes - digital scroll bar
|
Colour contrasting grab rails? |
Yes |
Customer service staff available onboard? |
Yes |
Train Type
|
Class 166 - 3 carriage turbo diesel
|
Routes operated |
Local routes - Portsmouth Harbour / Weymouth / Oxford / Bristol Temple Meads / Worcester area / Exeter / Cardiff / Swindon / Westbury
|
Accommodation for wheelchair users in First Class? |
No
|
First Class accessible toilet? |
No
|
Accommodation for wheelchair users in Standard Class? |
Yes |
Standard Class accessible toilet? |
Yes
|
Standard toilet? |
Yes |
Boarding ramp available? |
Yes |
Priority seating? |
Yes |
Audible information? |
Yes |
Visual information? |
Yes - digital scroll bar
|
Colour contrasting grab rails? |
Yes |
Customer service staff available onboard? |
Yes |
The Class 166 fleet is undergoing overhaul and units will be progressively modified to include provision of an accessible toilet facility. At the same time, the designated wheelchair position will be re-located adjacent to the accessible toilet.
Helpful Information
|
For more information on assisted travel with Great Western Railway, you can follow this link. |
Great Western Railway 'Making Rail Accessible: Helping Older and Disabled People' document can be found here. A document showing how Great Western Railway currently meet the needs of customers who are disabled and/or have a problem with mobility. |
Seating Maps for the Hitachi IETs can be found here: 9 carriages / 5/10 carriages |
Last updated: 01 February 2021