Greater Anglia / Stansted Express


 

Train Type

Class 37 locomotive with Mk2 carriages - 

(used as required and to be phased out by 2020)

Routes operated

Norwich to Great Yarmouth / Lowestoft

Accommodation for wheelchair users in First Class? N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users in Standard Class? No - Alternative travel can be arranged
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? No
Priority seating? No
Audible information? No
Visual information? No
Customer service staff available onboard? Yes

 

Train Type

Class 90 locomotive with 8 Mk3 carriages -

(to be phased out and replaced by new trains)

Routes operated

Norwich to London Liverpool Street

Accommodation for wheelchair users in First Class? Yes
First Class accessible toilet? Yes
Accommodation for wheelchair users in Standard Class? No
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? No - but ramps are available at accessible stations
Priority seating? Yes
Audible information? Yes
Visual information? No
Customer service staff available onboard? Yes

 

Train Type

Class 153 - 1 carriage diesel multiple unit -

(to be phased out and replaced by new trains)

Routes operated

Ipswich to Lowestoft / Felixstowe / Cambridge

Norwich to Great Yarmouth / Lowestoft / Sheringham

Sudbury to Marks Tey

Accommodation for wheelchair users in First Class? N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users in Standard Class? 1
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? No
Customer service staff available onboard? Yes

 

Train Type

Class 156 - 2 carriage diesel multiple unit -

(to be phased out and replaced by new trains)

Routes operated

Ipswich to Lowestoft / Felixstowe / Cambridge

Norwich to Great Yarmouth / Lowestoft / Sheringham

Sudbury to Marks Tey

Accommodation for wheelchair users in First Class? N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? Yes
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Yes

 

Train Type

Class 170 - 2 or 3 carriage diesel multiple unit -

(to be phased out and replaced by new trains)

Routes operated

Ipswich to Lowestoft / Felixstowe / Cambridge / Peterborough / Harwich International

Norwich to Great Yarmouth / Lowestoft / Sheringham / Cambridge

Accommodation for wheelchair users in First Class? N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? Yes
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? No

 

Train Type

Class 317 - 4 carriage electric multiple unit -

(to be phased out and replaced by new trains)

Routes operated

Cambridge to Stansted Airport

London Liverpool Street to Hertford East / Cambridge / Cambridge North

Stratford to Bishops Stortford / Hertford East

Stansted Express route

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 1
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? No - but ramps are available at accessible stations
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? No

 

Train Type

Class 321 - 4 carriage electric multiple unit -

(to be phased out and replaced by new trains)

Routes operated

London Liverpool Street to Norwich / Ipswich / Colchester / Braintree / Harwich Town / Clacton-on-Sea / Walton-on-the-Naze

London Liverpool Street to Southend Victoria / Southminster

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? No
Standard toilet? Yes
Boarding ramp available? No - but ramps are available at accessible stations
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Only between Manningtree and Harwich Town & Colchester and Clacton-on-Sea / Walton-on-the-Naze

 

Train Type

Class 360 - 4 carriage electric multiple unit -

(to be phased out and replaced by new trains)

Routes operated

London Liverpool Street to Ipswich / Colchester / Braintree / Harwich Town / Clacton-on-Sea / Walton-on-the-Naze

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? Yes
Standard toilet? Yes
Boarding ramp available? No - but ramps are available at accessible stations
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Only between Manningtree and Harwich Town & Colchester and Clacton-on-Sea / Walton-on-the-Naze

 

Train Type

Class 379 - 4 carriage electric multiple unit -

(to be phased out and replaced by new trains)

Routes operated

Cambridge to Stansted Airport

London Liverpool Street to Cambridge / Cambridge North

Stansted Express route

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? Yes
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? No

 

New Trains

The first new class 755 trains for Greater Anglia came in to service in the Summer of 2019.

More details can be found from Greater Anglia here.


Train Type

Class 720 - 5 / 10 carriage electric multiple unit

Routes operated TBC
Accommodation for wheelchair users in First Class? TBC
First Class accessible toilet? TBC
Accommodation for wheelchair users in Standard Class? TBC
Standard Class accessible toilet? TBC
Standard toilet? TBC
Boarding ramp available? TBC
Priority seating? TBC
Audible information? TBC
Visual information? TBC
Customer service staff available onboard? TBC

Train Type

Class 745 - 12 carriage electric multiple unit

Routes operated

Norwich to London Liverpool Street

Stansted Airport to London Liverpool Street - Stansted Express

Accommodation for wheelchair users in First Class? TBC
First Class accessible toilet? TBC
Accommodation for wheelchair users in Standard Class? TBC
Standard Class accessible toilet? TBC
Standard toilet? TBC
Boarding ramp available? TBC
Priority seating? TBC
Audible information? TBC
Visual information? TBC
Customer service staff available onboard? TBC

Train Type

Class 755 - 3 / 4 carriage electro diesel multiple unit

Routes operated

Currently only between Norwich - Great Yarmouth / Lowestoft / Cambridge.

To be used on all rural routes once completely phased in.

Accommodation for wheelchair users in First Class? TBC
First Class accessible toilet? TBC
Accommodation for wheelchair users in Standard Class? TBC
Standard Class accessible toilet? TBC
Standard toilet? TBC
Boarding ramp available? TBC
Priority seating? TBC
Audible information? TBC
Visual information? TBC
Customer service staff available onboard? TBC
 
Helpful Information

The Greater Anglia 'Making rail accessible: Helping older and disabled passengers' document can be found here.

The Greater Anglia 'Making rail accessible: Guide to policies and practices' document can be found here.

Last updated:   04 September 2019