Heathrow Express


Train Type

Class 387 - 4 or 5 carriage electric multiple unit

Routes operated

London Paddington to Heathrow Airport

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 1
Standard Class accessible toilet? Yes
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Yes
Helpful Information

The Heathrow Express 'Disabled People's Protection' Policy document can be found here.

Accessibility and mobility advice for customers planning their journey through Heathrow Airport can be found here.

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Last updated:   11 August 2021